1.1. www.anoddstory.com is a website operated by Liljedahl Creative Ventures AB (hereinafter referred to as “LCV”, “us” or ”we”), a company registered in Sweden under registration number 559371-1921 and located at c/o Liljedahl, Kopparmölleplatsen 1, 25431 Helsingborg, Sweden.
1.2. These Terms and Conditions govern the selling terms of all orders placed by customer(s) (hereinafter referred to as “you” or the “Customer”) on the domain www.anoddstory.com, from the moment you place an order until payment and delivery. By ordering a product, you agree to be legally bound by these Terms and Conditions.
Please make sure you have read and understood them before placing an order.
The Customer and LCV are hereinafter collectively referred to as the “Parties”.
1.3. LCV reserves itself the right to amend these Terms and Conditions from time to time. The new version will not be retroactive, and the Parties shall only be bound by the Terms & Conditions which are online the day the order is placed.
1.4. In these Terms and Conditions, the following terms shall have the meaning ascribed to them below:
a) “Site”means the domain of www.anoddstory.com.
b) “You” means the customer who places an order.
c) “Customer” means the individual who places an order. Purchases made on our Site are only to private individuals and not companies.
d) “Working Day” means a day which is neither (i) a Saturday or Sunday, nor (ii) a public holiday in the Customer’s country.
e) “Order” means the order submitted by you to the Site to purchase product(s) from us.
f) “Content” means all texts, graphics, videos, pictures and all other information published on the Site.
g) “Third Party Sites” means any site not provided by LCV.
h) “Contract” means the order placed by you for the purchase of product(s) in accordance with these Terms and Conditions.
i) Words imparting the singular shall include the plural and vice versa.
- ORDERING/ FORMATION OF CONTRACT
2.1. You may only purchase products from us if you are legally capable of entering into a binding contract with us, you are an authorised user of the payment method used to pay for your order. You may not purchase LCV products for any commercial and/or business purpose.
2.2. Our Site will guide you step by step for finalizing your purchase and placing your order. You will be informed with a recap’ detailing the substantial information of your order before placing your purchase. We strongly recommend you to carefully verify all the details of your order before placing your purchase as we cannot guarantee that we will be able to amend your details afterwards.
2.3. Once you have placed your order, we immediately contact your payment provider for authorization to take payment from your account. We will not process your order until we have received such authorization.
2.4. Once payment has been accepted, we’ll send you an e-mail to confirm the purchase. This email is acknowledgment of the purchasing contract between you and us.
2.5. LCV reserves the right to refuse and/or block any purchase request made by you for legitimate grounds such as, for example, if we are not able to process your payment, if a product becomes out of stock or LCV suspects that you purchase products for any commercial and/or business purpose.
- PRICING AND PAYMENT
3.1. Prices stated on the Site apply to all orders made through the Site. All prices are inclusive of VAT (where applicable). Delivery costs and any other costs which might apply will be charged in addition and are clearly displayed during the checkout process. In addition, you may be charged for customs and import charges as your order passes through customs. Any charges on a parcel must be paid by you (or the third party that acquires, physical possession of the items you purchased).
3.2. LCV has the right to change or update information at any time without any warning, including errors with prices, details and descriptions which appear on the Site.
3.3. All payments are subject to validation checks and authorization by the payment service provider you have chosen. If the provider refuses to, or does not for any reason, authorize payment, you will then be notified by email and/or during checkout. Other T&C might therefore apply.
3.4. If the provider refuses to, or does not for any reason, authorize payment, the order will be cancelled and you will then be notified by email and/or during checkout.
3.9 Please note that You are responsible for any costs associated with money transactions.
- SHIPPING AND DELIVERY
4.1. Shipping costs will be charged in addition to the purchase price of your product, which is clearly displayed where applicable and included in the ‘Total Cost’ section at checkout.
4.2. Except for pre-orders of upcoming products, we aim to dispatch orders within a week following the confirmation email. Please note that dispatch time might take longer due to high seasons-sales, unexpected events or availability of product. As for pre-orders, we will dispatch the products within a week from the time LCV have received the products.
4.3. We will carry out a pre-authorization check on the card used for purchase to ensure there are sufficient funds to complete the transaction. The product you have purchased will not be dispatched until this check has been completed and payment has been captured.
4.4. You will receive a shipping confirmation email once your parcel has been dispatched, indicating an estimation of the time of delivery. The promised delivery time starts from the moment you receive your confirmation email.
4.5. You must provide us with a complete and accurate delivery address information as we cannot guarantee that we will be able to amend it after purchase. The customer is solely responsible for any error of delivery due to a lack of information or error on the delivery address while placing the order. Risk and ownership shall be transferred to you once the products are in your possession.
4.7. Our carriers will make every effort to deliver your order within the indicated delivery time. Nevertheless, delays are sometimes inevitable. Please contact us on email@example.com if you have not received your parcel within the indicated delivery time.
4.8 Unless otherwise expressly agreed and if a delivery is delayed for more than 30 working days from the indicated date of delivery, you are entitled to cancel your purchase.
4.9. Should your parcel be delivered to a specific delivery point, you agree to pick up said package within the time specified in the delivery notification. Packages shall normally be retrieved personally with valid identification and order number. You stand the risk of not collecting your parcel in time.
- RIGHT OF WITHDRAWAL
5.1. You have the right to withdraw from a contract with us within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the items you purchased.
To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal written statement. Please contact us on firstname.lastname@example.org.
To meet the withdrawal deadline, it is enough for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
5.2. If you withdraw from a contract with us and/or return any items, we shall reimburse to you all payments received from you, excluding the costs of delivery.
Refund shall be made without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to cancel or until we have received from you evidence that the product has been sent, whichever is the earliest. You must return the items you no longer want not later than 14 days from the day on which you received the product. We will carry out such reimbursement using the same means of payment as you used for the initial transaction. You will bear the costs of returning the goods. We are permitted by law to reduce your refund to reflect any reduction in the value of the items, if this has been caused by your handling, including any loss or damage that occurs during transit.
- LEGAL GUARANTEE OF CONFORMITY
Should you find defects in the items you have purchased, LCV abides by all statutory guarantee regulations. You have therefore up to 3 years from the moment you receive your items to claim your legal guarantee. You must act within a reasonable period of noticing the defect. A complaint made within 2 months is always considered to have been made within a reasonable timeframe. Please contact us on email@example.com.
- LIMITATION OF LIABILITIES AND WARRANTIES
7.1. We make no warranties in relation to this Site or the information, materials, contents made available. We do not warrant that the Site will be continuously available, or the information on this Site is true, non-misleading or accurate.
7.2. Any information and contents on the Site should not be construed as LCV giving advice of any kind.
7.3. You agree not to use any of our products for any commercial and/or business purposes, and we exclude liability for loss of revenue/profits, loss of contracts, loss of business, loss of opportunity or loss of reputation. Our maximum liability to you for any loss or damage arising in connection with your purchase on the Site shall be limited to the total price of your order.
The trademarks, names and logos displayed on the Site are registered and unregistered trademarks of LCV and/or its partners. Prior written permission from LCV and/or its partners is required for use of any trademark, image or video from the Site. Thus, it is strictly forbidden to copy, reproduce, download, post, transfer or distribute any document which comes from the Site, in any ways.
If any provision of these Terms and Conditions becomes unenforceable or invalid in any jurisdiction, court or authority, the remaining provision and all other provisions will remain in full force and effect.
- LAWS AND DISPUTES
11.1 These Terms and Conditions are governed and construed in accordance with Swedish laws.
11.2 Contracts concluded through the Site as well as any dispute arising out or in connection from them shall be governed by Swedish law. An amicable solution (through an ombudsman system) shall be considered before any judicial remedies. In the event where this solution would fail, Swedish courts shall have a non-exclusive jurisdiction to settle any disputes arising out from these Terms and Conditions. This provision shall not deprive European consumers from their national statutory rights.
11.3. In addition, and should you not be able to settle any dispute with LCV, you can also submit complaint to the EU’s online dispute resolution platform. The Online Dispute Resolution platform is available via the following link: http://ec.europa.eu/odr.
11.4. In the event of a dispute or claim associated with these Terms and Conditions, we will comply with the decision of the Swedish National Board for Consumer Complaints or the corresponding authority in the respective country.
These terms and conditions were created on 20 August 2022.